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Most popular FAQs

1.  I have a supermicro server, that stops at boot, with the msg SYSTEM INITIALIZING with BA code at the right.
2.  Which key is to be pressed to enter Bios when the machine is connected via serial console (Board X9SCL-F)? We already tried "DEL", "F4", "F11"... but no go.
3.  I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
4.  There is an issue. When we are generating the component rating of the system it shows UNRATED for all the components (Please see the attachment for better idea), while a normal system shows their components rating by using same methods.

Super Micro Workstation Configuration Details as below:-

Motherboard Supermicro X9DAI
Processor Xeon E5 2665 2.40 Ghz (Single CPU)
RAM 16 GB REG. DDR3 1600 Mhz.
HD 2TB Sata
Graphic Card Nvidia Quadro 600
OS Windows 7 -64 bit – Prof.

Please kindly provide the solution for the same ASAP.
5.  I noticed X8 DP series motherboard showing "ERST: Failed to get Error Log Address Range" message during the RHEL/CentOS 6.2,6.3 version while booting. What is this problem related to?
6.  How do I create a bootable USB stick?
7.  I have X8DTH-iF motherboard with 2 E5450 processors and 32GB ECC reg memory. I use: 1) RevoDrive 3 as PCI-slot bootable drive ( with Windows 7 ultimate (latest drivers), 2) ATI FirePro 3D graphic card ( (latest drivers), 3) Adaptec 6805 RAID controller (latest firmware and drivers). For some reason, these 3 devices do not work together. Any two of them work perfectly, but when I connect all 3, RevoDrive disappears from BIOS. What could be the issue? I tried to switch their places on PCI slots, it did not help.
8.  I have a storage Chassis SC846BA-R1K28 and Mainboard X9DR7-LN4F did not start up anymore. Then I unplugged and replugged some SAS cables, and tried to locate which Disk slots are served by which cable. After pushing the power button it showed "supermicro"-screen with "System Initializing..." on the bottom and then did not do anything further. IPMI shows the message "System initializing... B7". Removing the Bios battery for some time did not solve the problem. I did not find an answer on the internet yet - could you please tell us what this means and how I can recover from this?
9.  I have this server : At the system initialization it hang with a post code “B7”. I try to search AMI bios post code on your web site but I don’t find them. Do you have a description list of AMI bios post code ? Do you know what means the post code “B7” ?
10.  How to flash iSCSI option ROM to AOC-SG-I4?

Latest FAQs

1.  I changed the “Onboard LAN Option ROM type” to [EFI] in X11SCM-LN8F BIOS setup menu, and found the default order under UEFI NETWORK Drive BBS Priorities listed as “LAN5 >> LAN1 >> LAN2 >> LAN3 >> LAN4 >> LAN6 >> LAN7 >> LAN8.” Is it an expected behavior?
2.  Does the onboard HDMI port support 4K@60Hz with HDR enable on both C9Z390-PGW & C9Z390-CG-IW? (11/19/2018)
3.  For X11 dual-processor motherboard with 3 sets IIO design by default (each has PCIe x16 lanes), users may be able to experience card has been deactivated or lost when VMD is enabled. (11/19/2018)
4.  Using nVidia Tesla T4, system could not find this card for assigning GPU unit with particular application. What is the requirement for user to configure in order to get this support? (11/19/2018)
5.  X11SPM-F (1Gbps from Marvel 88E1512 PHY) has the problem with yellow mark under Windows 10 and Windows 2019 server edition. X11SPM-TF or -TPF does not have such problem. How can I resolve this problem with any driver or patch update for workaround? (11/19/2018)
6.  Experiencing X11 DP motherboards with BIOS upgrade to 3.0 revision, there is one yellow mark under hidden device with and system event log will have ACPI\INTL0000\2&DABA3FF&0 error pop-up with this error indication. Is this normal? (11/19/2018)
7.  I have an X10DRL-i will this CPU E5-2690 V3 work with 2400 DDR 4 ECC? (11/16/2018)
8.  I have a MBI 629G-T in a 14 blade chassis. For some reason I can only connect to 4 units from the CMM (CMM-001). Only a couple of blades seem to be working. (11/16/2018)
9.  I have a 7049GP-TRT and would like to use the new GPU Nvidia 2080 (one count) do I need anything for this to work. (11/16/2018)
10.  I just got a BMB-XEM-X8S switch and it's not recognized in CMM webgui. I already updated new CMM FW 020607 from your ftp website. Is there any setting in CMM to recognize it.? (11/16/2018)